PayPal

paypal not working

Here are a few steps you can try to resolve the issue

Check PayPal’s Status

Sometimes, PayPal’s servers might be down. You can check the status on Downdetector to see if there are any widespread issues.

Verify Your Account

Make sure your PayPal account is verified. Unverified accounts can have limitations.

Check Your Bank or Card

Ensure that your linked bank account or card is active and not expired. Sometimes, issues with your bank or card can affect PayPal transactions.

Log Out and Log Back In

Sometimes, simply logging out and then logging back into your PayPal account can resolve minor issues.

Update the App

Update the AppIf you’re using the PayPal app, make sure it’s updated to the latest version.

Contact PayPal Support

If none of the above steps work, you might need to contact PayPal support for further assistance.

I tried those steps, but it’s still not working. (Let’s try a few more things)

Clear Browser Cache and Cookies

If you’re using PayPal on a web browser, clearing your cache and cookies might help.

Try a Different Browser or Device

Sometimes, the issue might be specific to the browser or device you’re using. Try accessing PayPal from a different browser or device.

Disable VPN or Proxy

If you’re using a VPN or proxy, try disabling it. PayPal can sometimes block access from certain VPNs or proxies.

Check for Account Limitations

Log in to your PayPal account and check for any notifications about limitations or issues that need to be resolved.

Update Your Security Settings

Ensure your security settings are up to date. Sometimes, outdated security settings can cause issues.

some common PayPal issues.

Unauthorised Transactions

This happens when someone makes a transaction without your permission. It’s crucial to report these immediately to PayPal.

Payment Holds

PayPal may place holds on funds for various reasons, such as suspicious activity or new account status.

Account Limitations

PayPal can limit your account if they detect unusual activity or if you haven’t completed the necessary verification steps.

Technical Issues

These can include problems with logging in, errors during transactions, or issues with the PayPal app.

Currency Conversion Problems

Sometimes, the currency converter may not work correctly, showing errors like (null) when trying to convert between currencies.

Card Rejection

Your linked card might get rejected due to various reasons, such as incorrect information or issues with the card issuer.

Disputes and Chargebacks

Customers might open disputes or chargebacks if they don’t receive their items or if the items are not as described.

What should I do if my payment is on hold?

Check the Reason for the Hold

Log in to your PayPal account and check the transaction details. PayPal usually provides a reason for the hold.

Provide Tracking Information

If you sold an item, provide PayPal with the tracking information. This helps confirm that the item has been shipped and can speed up the release of funds.

Update Order Status

If the payment is for a service or digital product, update the order status to “Completed” in your PayPal account.

Communicate with the Buyer

Ask the buyer to confirm receipt of the item or service. Once they do this, PayPal may release the funds sooner.

Resolve Any Disputes

If there’s a dispute or claim on the transaction, work with the buyer to resolve it. PayPal will release the funds once the dispute is resolved.

Wait for the Hold Period to End

Sometimes, PayPal places a hold for a specific period (usually up to 21 days) to ensure the transaction is legitimate. If everything is in order, the funds will be released automatically after this period.

How to create a PayPal Account.

Go to the PayPal Website

Visit PayPal.com and click on the “Sign Up” button in the upper right corner.

Choose Account Type

Select whether you want a Personal or Business account. For most users, a Personal account is sufficient.

Enter Your Details

Fill in your first and last name, email address, and create a password. Click > “Next”.

Provide Additional Information

Enter your address, phone number, and other required details. Click (Agree and Create Account).

Link a Payment Method

You can link a bank account, debit card, or credit card to your PayPal account. This step is necessary for sending and receiving money.

Verify Your Email

PayPal will send a verification email to the address you provided. Click the link in the email to verify your account.

Set Up Security Measures

For added security, set up two-factor authentication and other security measures available in your account settings.

Once these steps are completed, your PayPal account will be ready to use”.

how to use paypal.

Sign Up

Go to the PayPal website or download the PayPal app. Click on “Sign Up” and choose between a personal or business account. Follow the prompts to enter your email, create a password, and provide some basic information

Link Your Bank or Card

Once your account is set up, link your bank account or credit/debit card. This allows you to send and receive money. You can do this by going to the “Wallet” section and following the instructions to add your bank or card details.

Send Money

To send money, click on (Send & Request) at the top of the page. Enter the recipient’s email address or mobile number, the amount you want to send, and a note if you like. Confirm the details and click “Send”.

Receive Money

When someone sends you money, you’ll get an email notification. The money will appear in your PayPal balance, which you can transfer to your linked bank account or use for online purchases.

Shop Online

PayPal is widely accepted at many online stores. When checking out, select PayPal as your payment method, log in to your account, and confirm the payment.

Request Money

If you need to request money from someone, go to “Send & Request,” choose “Request,” enter the person’s email or mobile number, and the amount. They will receive a notification to pay you.

contact support.

Message Centre

Log in to your PayPal account, go to the Message Center, and choose “New Message.” You can also access this through the PayPal app by tapping your profile photo and selecting “Message Center”.

Phone, You can call PayPal customer support. Here are the numbers

• USA (1-888-221-1161)

• Outside the USA and Canada (1-402-935-20502)

Resolution Center

For issues related to transactions or account limitations, you can use the Resolution Center on the PayPal website.

Social Media

You can reach out to PayPal on their official Twitter or Facebook pages for assistance.

Help Center

Visit the PayPal Help Center for more information and to find answers to common issues.

Response times from PayPal support

Message Center (Typically, you can expect a response within 24-48 hours).

Phone (If you call during business hours, you can usually speak to a representative immediately. Wait times can vary, but it’s often the quickest way to get help).

Resolution Center (Responses here can also take 24-48 hours, depending on the complexity of the issue).

Social Media (Responses on platforms like Twitter or Facebook can vary, but they often reply within a few hours to a day).