Why Is WhatsApp Not Working? Common Problems and Solutions

WhatsApp not working tips

1. Check out WhatsApp is down 

2. Close and reopen the app 

On Android 

1. Open apps settings 
2. Go to apps 
3. Tap on see all apps 
4. Find WhatsApp 
5. Select WhatsApp
6. Select force stop 
7. Confirm tap Ok 
8. Select app info 
9. Tap on uninstall 
10. Than OK 

On Iphone 

1. Open your Device 
2. Open Home screen swipe button of screen hold 
3. App switcher show up, swipe right Or left find WhatsApp 
4. Swipe WhatsApp from home screen 
5. WhatsApp Hold for a second 
6. Select remove app
7. Select delete app 

Check out updated 

Google play store 

1. Open Google play store 
2. Top Right corner, tap profile icon 
3. Tap manage apps & device 
4. Tap available update 
5. Tap on all update, select WhatsApp update 

Apple app store 

1. Open Apple app store 
2. Top Right corner, tap on profile icon
3. Scroll down to see all available updates. 
4. Tap on update >WhatsApp 
5. Select update 

Check Android update 

1. Open Settings app 
2. Go to System 
3. Tap System update 
4. Select check for update 

Check iphone Update 

1. Open Settings app 
2. Go to general 
3. Select software update 
4. Select download and install 

Restart Your device 

On Android 

1. Press power and volume up button simultaneously 
2. Click restart 

On Iphone 

1. Press side volume down or up button few A second 
2. A power option screen will appear 
3. Turn on mobile is off
4. Press side button back on your device 

Check your internet connection 

On Android 

1. Open Settings 
2. Go to network &internet 
3. Select your SIM 
4. Mobile data is On 
5. Outside network or country, also On roaming (with extra charges)

On Iphone 

1. Open Settings 
2. Go to cellular 
3. Confirm cellular data is on
4. Enabled roaming, your sim on data roaming 

Clear Cache 

On Android 

1. Open Settings 
2. Go to apps 
3. See all apps 
4. Find WhatsApp 
5. Click on storage and Cache 
6. Tap On clear Cache 
7. Select clear storage 

On Iphone 

You can’t Clear Cache On Iphone. 

Only trick to your App uninstall back reinstall it

All permission allowed 

On Android 

1. Open Settings 
2. Go to apps 
3. See all apps 
4. Tap on WhatsApp 
5. Select all permission 
6. Make sure all permission access to everything under not allowed 

On Iphone 

1. Open Settings 
2. Find WhatsApp 
3. Select WhatsApp 
4. Allow access to WhatsApp, and make sure all subscription Enabled on extra features 

8. Did WhatsApp account delete 
9. Your device storage enough 

On Android 

1. Open WhatsApp 
2. Tap on three dot menu 
3. Go to settings 
4. Select storage and data 
5. Click manage storage 

On Iphone 

1. Open Settings 
2. Go to storage And data 
3. Tap manage storage 

Background data enabled 

On Android 

1. Open Settings 
2. Go to apps 
3. Find WhatsApp 
4. Go to mobile data & Wi-Fi 
5. Enabled background data 
6. Toggle unrestricted data usage on

On Iphone 

1. Open Settings 
2. Go to general 
3. Click on Background app refresh 
4. Find WhatsApp it’s toggle on